"Hi Lisa this is Brock. You had called me earlier I had ordered a 2 and a half ton Goodman full heating and air system through ya'll through Amazon and I couldn't have it because of my location. I talked to you and then I talked to Andy as well and I just wanted to stop and take the time to thank you guys very much. One - you were very helpful and I appreciate you very much. Andy was brilliant and the easiest person to talk to. And I just wanted to tell ya'll that I truly appreciate how awesome you guys were to speak to. It's not every day that you get to talk to somebody in sales or somebody in businesses that have that type of attitude and so I wanted to call and thank you both very much. I appreciate ya'll very very much. Thank you for your time."
-By Brock E. on April 10, 2023
I had questions/concerns about the item I purchased. Janelle helped me and she was amazing. This company and its staff go way beyond customary service to help their customers. I will purchase from them again and whole heartedly recommend them!
- By Lynne on July 21, 2022.
Really appreciated that they delivered our unit before the promised date. Highly recommend and will buy again from them. Thank you
- By Manuel Dorado on June 24, 2022.
Great Seller ! Excellent communication. Will Recommend.
- By Dr. Don on June 28, 2022.
Arrived on time and in good condition. It was not in a box.
- By RPB Illinois on June 16, 2022.
Super fast delivery. Product as described. Just what we were looking for.
- By Janet L. on June 10, 2022.
Received exactly what was ordered… on time and great condition.
- By L.B. on June 7, 2022.
Such a great company to work with. One of the part for the unit was the incorrect part. I contacted the company to see if we can return that one part for a refund. They promptly provided the shipping label. Once the part was picked up 2 days later the refund was in my account. I am very grateful for them…
- By RubenP on June 6, 2022.
Nice unit good transaction
- By Edward D. on June 5, 2022.
Very caring staff they called to make sure I knew what I was buying. And was shipped very Quickly didn't install the unit yet. will write a review on the unit it after unit is installed running. Goodman 2.5 ton 16 Seer unit.
- By VM on May 19, 2022.
Came much quicker than expected!!
- By Brittani on May 14, 2022.
From day one, Janelle, went above and beyond in every aspect to insure our HVAC unit arrived on time and in good condition. Unfortunately, through no fault of Superior Homes Supplies the compressor came damaged, but w/her immediate action a replacement compressor was at my house in less than a week. I will be happy to purchase any furniture mechanical systems for our homes with their company!
- By John Tallon on May 13, 2022.
Very fast shipping, customer service was great. They checked to make sure I bought a heating element to go with this.
- By Steven on May 5, 2022.
Better warranty than factory. Best price around too. Came in just a few days.
- By Bruce on May 4, 2022.
El articulo llego el dia y la hora que dijo el vendedor,estoy muy contenta. y el producto se mira excelente.
- By Rosalinda c. on May 3, 2022.
Very nice unit. The seller responded to all my questions almost immediately.
- By Exodus on April 30, 2022.
Goodman Evaporator Coil, Full-Cased, 4.0 to 5.0 Ton, Upflow Or Downflow Great seller it arrived before promised
- By Manny on April 30, 2022.
Great price, came earlier than expected with no damage during shipping.
- By Mathon E Martin on April 26, 2022.
Excellent customer service, item arrived early.
- By Liz M. on April 18, 2022.
Great customer service! replied and answered all my questions right away.
- By Liz M. on April 18, 2022.
Bought two sleeves. Fedex picked up two from the seller, only delivered one. Contacted vendor, who promptly apologized, and then shipped a third one. And of course the second one showed up two days later, 11 days after it was picked up by Fedex. So plus five for Superior, not so many for Fedex.
- By Walter O. on April 13, 2022.
OMG! this is a beautiful sink to use in my prep kitchen. I wanted a smaller sink like this one, but still one that looked nice and was sturdy. I have the 33" in my kitchen and love it, too. I like having one deep bowl.
- By Peggy A Bryant on April 10, 2022.
First to arrive of 5 items I ordered. Happy with that
- By Dirk on April 8, 2022.
Total kitchen remodel beginning….no ETA on micro drawer order through major appliance provider. Delivered earlier than expected. Very pleased!
- By mustangcalle on April 7, 2022.
Awesome AC unit. Super quiet and very efficient. Cools the house down extremely fast compared to my old Trane unit.
- By Joe mendez lll on April 1, 2022.
Super fast shipping! Arrived way faster than listing said! Thanks!
- By Rob on March 31, 2022.
Very fast delivery
- By Barry Souders on March 24, 2022.
Arrives in good shape and on time
- By Robert Largen on March 24, 2022.
Evap coil was delivered on schedule and in good condition as specified.
- By Clintvitaliano Cabusao on March 14, 2022.
Excellent quality and quick delivery.
- By Don O on March 6, 2022.
Unit arrived without a scratch Had it installed by an ac company in just 3 hours Quiet efficient lowered electric bill by 100.00 a month compared to my old 12 year old one Great unit for the money Would purchase again from this seller
- By robert , naples fl on March 5, 2022.
Great product. Easy design, fast delivery.
- By Elkhorn M. on February 26, 2022.
The vendor doesn't only stand behind their products but behind their services. There was an issue with the shipping /freight of the item getting to us. When we notified the vendor they quickly called us and remediated it. It wasn't someone from overseas. Instead, a professional fluent English speaking person helped us with the issue. This vendor is now at the top of my list for my next purchase.
- By Maria E. on February 24, 2022.
Llego en buen tiempo y en buen estado gracias
- By Luis vega on February 11, 2022.
Superior Home Supplies are wonderful to work with. Unfortunately, the toilet arrived broken, which was a shipping issue. They addressed the issue and took great care of me. They answer emails within a few hours and sometimes immediately. I would highly recommend them to all. Thank you for your assistance and I look forward to future business.
- By Brutus on February 8, 2022.
Super fast shipping! Estimated delivery Jan 24 - 28 but I received on Jan 20!
- By Y. Qiu on January 21, 2022.
Well I was very happy with my purchase it’s exactly the size of my old cabinet couldn’t be happier
- By J Madar on December 29, 2021.